PRIVACY POLICY
MAIN CONCEPTS
Website Visitor – An individual who accesses the website https://victoriagres.shop/ without the intention of placing an order.
User – A natural person, a website visitor, who accepts the terms of the agreement and wants to place an Order on the website https://victoriagres.shop/.
Buyer – The User who placed an Order on the website https://victoriagres.shop/ with the intention of purchasing a product for personal needs.
Victoria Gres – A trade mark, owned by an individual named Arkadiy Maslov.
Seller – A sole proprietor, Anzhelika Oleksiyivna Shylokhvost, or another legal entity or sole proprietor, whose product is listed on the Online Store.
Online Store – An internet website located at https://victoriagres.shop/, where the Products offered by the Seller for purchase are presented, as well as the payment and delivery terms of the Products to the Buyers.
Website: https://victoriagres.shop/.
Product – Clothing, shoes, accessories, and other items offered for sale on the Seller’s website.
Order – A duly made request from the Buyer to purchase and deliver the Products, chosen on the website, to the address provided by the Buyer.
GENERAL PROVISIONS
This Privacy Policy (hereafter – “Privacy Policy”) is designed to help Users/Buyers understand what information the Seller collects when the User/Buyer visits the Site, whether or not they are a registered User. By visiting the Site, using its services, or otherwise interacting with the Seller, the User/Buyer acknowledges having read and understood this Privacy Policy and agrees that the Seller can collect, use, store, transfer, and disclose personal data in accordance with this Privacy Policy. If the User/Buyer disagrees with the terms of this Privacy Policy, they should refrain from visiting, creating an account, or otherwise using the Site and from transferring or sending personal data to this Site.
1. PERSONAL DATA PROCESSING
“Personal data” in this Privacy Policy refers to any information that allows the Seller to identify the User/Buyer (or a third party whose personal data the User/Buyer provides) directly or indirectly, including any information related to the purchase of a Product, or any information the User/Buyer shares with the Seller or third parties using the Site or in sales points. The Seller reserves the right to conduct additional data processing according to the requirements of the law or as part of a criminal or other proceeding.
2. COLLECTED PERSONAL DATA
2.1 Data Source
The Seller collects the User/Buyer’s personal data only if the User/Buyer voluntarily provides this information, in particular, but not limited to, through the Site, other sites distributing the Product, stores, social networks, email, text, and other electronic messages. If the User/Buyer provides the Seller with third parties’ personal data (e.g., family members, other clients, or potential clients), the User/Buyer must ensure these third parties are informed about the transfer of their personal data and have authorized the User/Buyer to use their personal data as described in this Privacy Policy.
2.2 Types of Data
The Seller may collect and use various types of personal data depending on the specific purpose, including, but not limited to:
– personal data such as name, surname, gender, age/birth date, country of origin, and other personal data in accordance with applicable laws;
– contact data such as address, email address, phone number, mobile phone number, fax number (if applicable), and other contact data in accordance with applicable laws;
– payment details such as payment instrument (credit card, debit card), if applicable, passport number, if required for tax-related reasons or anti-money laundering purposes;
– sales-related information such as date, provided products or services, place of purchase, product codes, amount, sales amount, complaints, returns, and other sales-related information in accordance with applicable laws;
– purchase data, information related to customer relationship management actions and initiatives, buying habits, preferences, and other information in accordance with applicable laws.
3. USE OF PERSONAL DATA
Personal data may be used by the Seller under certain circumstances:
– to comply with regulatory requirements in the field of tax relations and accounting;
– to fulfill obligations towards the User/Buyer;
– for User registration on the Site, account management;
– to evaluate and analyze the Site’s performance;
– for specific purposes for which personal data was provided, including, but not limited to, processing any complaints, claims, notifications, processing wish lists, tracking any issue or request;
– for CRM purposes – to offer promotions, discounts, and other specialized services to Users/Buyers, as well as sending newsletters, other marketing and commercial messages about Products, conducting surveys and studies.
4. DISCLOSURE OF PERSONAL DATA
The Seller may provide the User/Buyer’s personal data to its affiliates, distributors, and franchisees, including those located in other countries, and other companies that provide services on behalf of or at the direction of the Seller. The Seller only provides these parties with the personal data necessary for service provision, and does not allow the use of this personal data for any other purposes.
The User/Buyer’s personal data may be shared with third parties that provide services to the Seller, including fulfilling orders, sending products, processing credit and debit payments.
The User/Buyer’s personal data may be shared with third parties for monitoring and analyzing Site activity, posting content on the Site, providing technical and organizational services, maintaining a customer database, assisting in marketing, and administering email, market analysis, conducting surveys, contests, or promotional activities.
The Seller may disclose the User/Buyer’s personal data to third parties when required by law in response to court orders, requests from law enforcement and other authorities on legal grounds.
To the extent permitted by law, the Seller may disclose personal data to third parties when filing a complaint about the User/Buyer’s use of the Site and when the Seller deems it necessary to prevent illegal activity or take measures to investigate illegal activity, or when the Seller believes the use of the Site is inconsistent with the Site’s terms.